Welcome to Cruisers
Terms & Conditions of hire – Coaches
Payment may be made by a single cheque, credit card or cash but this payment must be received at least 21 days prior to the date of hire. If booking less than 21 days prior to date of hire, full payment is required immediately.
Clients who have accounts with Cruisers Limited must send confirmation of their requirements by letter or email. Payment should be made within twenty one days after the date of hire, by cheque or bank transfer.
The full hire charge is payable if cancellation takes place less than twenty one days before the date of hire. Prior to this there is no cancellation fee.
THE DAY OF HIRE
Whilst every effort will be made to operate the hire according to the route and times as per confirmation, Cruisers Limited cannot be held responsible in the event of delays which are out of their control.
There can be no variation to the times or route in the movement details, nor will the vehicle be available between the outward set down and return pick up unless agreed and confirmed by Cruisers Limited in advance of the date of hire. Drivers will only wait a maximum of 15 minutes after the times shown. Cruisers Limited accept no responsibility for passengers left as a result. Waiting time that is unscheduled or not included in the hire confirmation will be charged at £60.00 per hour
Cruisers Limited are not responsible for any loss or damage to luggage or personal possessions owned by passengers.
Any onboard facilities are provided without liability, and Cruisers Limited are not responsible for any claim so related.
Cruisers Limited take every care to provide a vehicle in first class order. We ask passengers to respect our vehicles for their comfort and safety.
Cruiser will not be responsible for providing child seats.
Smoking, and the use of, and or carriage of drugs is strictly prohibited.
Passengers are requested not to consume food on our vehicles unless specifically agreed in advance by Cruisers Limited. No glass receptacles at any time.
The hirer is responsible for the actions of all passengers throughout the period of hire. A charge will be made for cleaning, repair and/or replacement of any item, surface, accessory, or vehicle part, damaged, broken, defaced or soiled as a result of misconduct of the passengers. In addition, if the vehicle is taken out of service in order to remedy any of the aforementioned a full day’s hire charge will be made to the hirer for each day or part thereof.
Additional charges may be debited from the payment debit/credit card.
How Many Passengers? Choose your coach..
Cruisers offer a range of vehicles including both executive and standard options.
All of our coaches are ULEZ compliant – No additional charge for hires in the London area. Find out more
Up To 20 Passengers
Up To 29 Passengers
Up To 35 Passengers
Up To 53 Passengers
News And Updates
What is the ULEZ (Ultra Low Emissions Zone)? The ULEZ (Ultra Low Emissions Zone) covers central London, in the same area as the Congestion Charge
From 26 October 2020, Low Emission Zone (LEZ) emissions standards will be tougher for heavier vehicles. This will affect Buses, Mini Buses and the coach